Contact

We answer our own email.

No ticket queue. No chatbot. No contact form that drops your message into a void. Send a real email to a real address and a real person reads it. Use the subject lines below to land in the right inbox faster.

Product help

Something's not working

Stuck on signup, the extension isn't capturing a job, an export went sideways, Match Analysis is returning something strange. Include your account email and a screenshot if you have one.

subject: Help
Teams & agencies

Multi-seat or per-client setup

You manage resumes for more than yourself — career coaches, recruiters, bootcamps, agencies. Tell us how many seats, what your workflow looks like, and whether you want SSO. We'll set up a trial.

subject: Teams
Press & partnerships

Writing about us, or building with us

You're writing about the product, putting together a comparison, or thinking about a partnership. We'll send back something concrete — not a press kit, an actual answer.

subject: Press
Everything else

Feedback, ideas, complaints

You think we got something wrong. You have an idea. You want to tell us a template is missing. Send it. We read every one — and we mean that as a fact, not a slogan.

no subject required

We aim to reply within one business day. Sometimes faster. Sometimes — rarely — slower. If you haven't heard back in three business days, resend; something went wrong on our end.

The mailing address for legal correspondence is in the Terms. Otherwise, email is the channel.